Who we are
In this privacy policy references to “we”, “us” and “our” are to BPY Healthcare Limited References to “our Website” or “the Website” are to www.planetopenbox.com.
What information we collect and how (GDPR)
The information we collect via the Website may include:
Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number, email.
All credit card details are processed through secure PCI compliant payment gateways (Stripe, AmazonPay, PayPal). We do not hold or store any sensitive card data ourselves - please see below for more information*.
We do not share customer details with any 3rd parties outside our own interest of sales promotion / sales support.
*Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited payment gateways. PayPal, Stripe/ApplePay and Amazon Payments. For more information on PayPal privacy policy please refer to PayPal's website: PayPal. For more information on Stripe Privacy policy please refer to Stripe's website:Stripe. For more information on ApplePay Privacy Policy (via stripe) please refer to Stripe's ApplePay website: ApplePay. For more information on Amazon Payments please refer to AmazonPayments website Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
What we do with your information (GDPR)
Global Data Protection Regulation takes effect on May 25th 2018
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
To process your order, to provide after sales service (we may pass your details to another fully authorised and GDPR compliant organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase or before opting in via a marketing promotion.
We use Active Campaign to help us communicate with customers who subscribe to our mailing list and / or those who choose to opt in through a targeted 'Planet Open Box' marketing campaign.
They are fully compliant with GDPR. Planet Open Box hold no payment information, all payment transfers are processed via fully secure and PCI compliant platforms.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes. If you have any specific questions relating to GDPR or the use of your data, do not hesitate to contact our data controller. Mr. C A Rice - Support@planetopenbox.com (subject GDPR).
Other Websites
This privacy policy only covers this website and any directly aforementioned sites. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.